Shipping & Return Policy

    🔁 Hassle-Free Returns & Exchanges

    At Army Gear, we want you to shop with confidence — your satisfaction is our mission!

    Returns:
    We gladly accept unworn, unused, and unwashed items within 60 days of delivery. Returns after 60 days may incur a restocking fee.

    Damaged or defective items?
    Call 410-766-2600, email [email protected], or chat with us live — we’ll make it right at no cost to you.

    How to return or exchange:

    1. Start your return here (link also found at the bottom of every page).
    2. Include the original tags/packaging, packing list, and a brief note on why you’re returning it.
    3. Ship to:
      Armed Forces Gear Returns
      8211-B Cloverleaf Drive - Rear
      Millersville, MD 21108

    Refunds:
    Please allow 3–10 business days after we receive your return to process your refund minus shipping cost. Original shipping costs are refunded only if we made an error.

    Important:

    • Worn, washed, or damaged items cannot be refunded.
    • Items with strong odors, pet hair, or visible wear won’t qualify.
    • Custom or special orders are non-refundable.

     

    🏢 Local Pickup

    Prefer to pick up your order in person? No problem.

    Location:
    Armed Forces Gear Warehouse
    8211-B Cloverleaf Drive – Rear
    Millersville, MD 21108

    Hours:
    Monday–Friday, 9 AM – 5 PM ET
    (Closed weekends & holidays)

    You’ll receive an email or text when your order is ready for pickup.
    Bring your order confirmation and a photo ID when you arrive.

     

    🚚 Shipping Policy

    We aim to ship all Standard Orders within 3 business days (Mon–Fri).

    📦 Standard Shipping (3–10 business days)

    Order Total Shipping Cost
    $0–$14.99 $4.99
    $15–$24.99 $6.99
    $25–$49.99 $8.99
    $50–$74.99 $10.99
    $75+ FREE

    ⚡ Expedited Shipping (1–3 business days, not guaranteed)

    Starts at $13.99, based on order value.

    🛻 UPS Ground (1–6 business days)

    Starts at $13.99.
    Not available for PO Boxes, APO, or FPO.

    ✈️ 2nd Day / Next Day Air

    Add $25 (2nd Day) or $35 (Next Day) to standard rates.

    • Must be placed by 8:30 AM ET for same-day shipping.

    • UPS does not deliver on weekends or holidays.

    • Call us if you need Saturday delivery.

    🌎 APO / FPO & International Orders

    • APO/FPO: Shipped via USPS at standard U.S. rates.

    • International Orders: Do not qualify for free shipping.

    🪖 Quick Notes

      • Delivery times are business days only (Mon–Fri, excluding holidays).

      • Free shipping applies to domestic U.S. orders $75+.

      • Expedited and UPS options require physical addresses (no PO Boxes).